On July 24, 2009, In Lesson 3 - Leave it to Twitter, by Kevin Fox
The best of the best guides to Twitter… we have sorted through all the cruft and unearthed the truly helpful gems that will get you properly started with the Twitter community.
On June 10, 2009, In Lesson 1 - Listening with RSS, by Kevin Fox
The key take away is that RSS is like tivo for the internet, with RSS the content you want is easily available when and where you want it. Having a good set of RSS feeds for a topic/community is the first step to actually engaging with the people in that online community, that step is being able to listen!